Legal
Terms of Service
By using Ravaah's website and services, you agree to these terms.
Last updated: April 2025
1Acceptance of Terms
- By accessing or using the Ravaah website (www.ravaah.store), placing an order, or creating an account, you agree to be bound by these Terms of Service.
- If you do not agree with any part of these terms, please discontinue use of our website.
- We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance.
2Use of the Website
- You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
- You must not attempt to gain unauthorised access to any part of the website, its servers, or any connected systems.
- You must not use automated tools to scrape, crawl, or harvest data from our website without prior written permission.
- We reserve the right to restrict or terminate access to any user who violates these terms.
3Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and complete information when creating an account.
- You are solely responsible for all activity that occurs under your account.
- Notify us immediately at support@ravaah.store if you suspect unauthorised access to your account.
4Products and Pricing
- All product descriptions, images, and prices are provided in good faith. We reserve the right to correct errors or update information without prior notice.
- Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
- We reserve the right to limit order quantities, refuse service, or cancel orders at our discretion — for example, in cases of suspected fraud or system pricing errors.
- Product availability is not guaranteed. If an ordered item is out of stock, we will notify you and offer a refund or alternative.
5Intellectual Property
- All content on this website — including text, images, logos, product names, and design — is the intellectual property of Ravaah Perfumes and is protected by copyright law.
- You may not reproduce, distribute, or use any content from this site without our prior written consent.
- The Ravaah name, logo, and brand identity are registered trademarks. Unauthorised use is strictly prohibited.
6Supporter Programme
- Participation in the Ravaah Supporter Programme is voluntary and open to eligible applicants.
- Supporter rewards and commission rates are subject to change at our discretion with reasonable notice.
- Supporters must not make false or misleading claims about Ravaah products.
- We reserve the right to terminate supporter accounts that violate programme guidelines.
7Limitation of Liability
- Ravaah Perfumes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability to you for any claim shall not exceed the value of the order in question.
- We are not responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, strikes, or courier failures.
8Governing Law
- These terms are governed by the laws of the Islamic Republic of Pakistan.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.
9Contact
- For any questions regarding these terms, please contact us at support@ravaah.store.
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